Radio
Choose Country & Language
Austria ()
Belgium ()
France ()
Germany ()
Italy ()
Liechtenstein (CHF)
Luxembourg ()
Portugal ()
Spain ()
Switzerland (CHF)
Close
Are you based in the US?

We have a new Carhartt WIP website for customers in the US and Canada. Now offering domestic shipping and returns. Check it out.

Choose Country & Language
Austria ()
Belgium ()
France ()
Germany ()
Italy ()
Liechtenstein (CHF)
Luxembourg ()
Portugal ()
Spain ()
Switzerland (CHF)
Close
Are you based in the US?

We have a new Carhartt WIP website for customers in the US and Canada. Now offering domestic shipping and returns. Check it out.

How do I return products by mail?
Please use our new digital returns process.


Please note that returns reported online cannot be processed in the store afterwards.

All items can be returned to us free of charge within 60 days of receipt. Once we receive the return, you will receive an email confirmation.

Return address:
Work in Progress Textilhandels GmbH
B2C
Rebgartenweg 6
79576 Weil am Rhein
Germany
Please note the info below when returning:

  • Ensure that the items to be returned to Carhartt WIP are in proper condition and properly packed using original packaging.
  • If possible, use the original carton.
  • Returns that have already been registered via our digital returns portal can no longer be processed in the store.
  • Please note: We only take the return costs of the first return of an order. Each additional return has to be paid by you.


  • Country Carrier
    Austria Post.at
    Belgium DHL
    Bulgaria UPS
    Croatia UPS
    Czech Republic UPS
    Denmark UPS
    Finland DHL
    France La Poste
    Germany DHL
    Great Britain UPS
    Greece UPS
    Hungary UPS
    Ireland UPS
    Italy UPS
    Liechtenstein DHL
    Luxembourg DHL
    Netherlands DHL
    Poland UPS
    Portugal UPS
    Romania UPS
    Slovakia UPS
    Slovenia UPS
    Spain UPS
    Sweden DHL
    Switzerland Schweizer Post
Can I return my order to a Carhartt WIP Store?
It is possible for you to return your order within the 60-day return period after receipt of the products in a Carhartt WIP Store.


PLEASE NOTE THE INFO BELOW WHEN RETURNING A PRODUCT IN A CARHARTT WIP STORE:

  1. Please ensure that your returning items are in sellable condition: unworn with their original packaging.
  2. Go to the following site for addresses and business hours of the Carhartt WIP Stores: carhartt-wip.com/en/stores/stockists.
  3. Please note that Carhartt WIP outlets are excluded from this service.


Please not that we can only offer a refund if you return an item at a Carhartt WIP store.
Can I return products I have purchased in a store to the Online Shop?
We’re sorry, but it is not possible to accept returns or complaints if the products were not purchased directly from the Carhartt WIP Online Shop.
How can I track my return?
After you have entered your return in our service portal, you can track the status of the return online.