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Are you based in the US?

We have a Carhartt WIP website for customers in the US and Canada. Now offering domestic shipping and returns. Check it out.

Choose Country & Language
Austria ()
Belgium ()
France ()
Germany ()
Italy ()
Liechtenstein (CHF)
Luxembourg ()
Portugal ()
Spain ()
Switzerland (CHF)
Close
Are you based in the US?

We have a Carhartt WIP website for customers in the US and Canada. Now offering domestic shipping and returns. Check it out.

Top Questions

How do I return products?

Click here, to get to our return portal and get more infos about how to return.

When will I receive my reimbursement?

You will be reimbursed within 10 working days from the date of deposit of your package. We will send you an email confirming the refund.

The refund will then be visible on your bank statement within 5 working days or on your PayPal account within 48 hours.

The price of the returned product will be reimbursed using the same payment method that you used for the purchase.

Can I exchange a product for a different product or size online?

We’re sorry, but it is not possible to exchange products or size. Please place a new order.

Partial delivery: An item in my order is now sold out. What happens to my money?

The refund of the missing item(s) will be visible on the same payment method that was used to pay for the initial order. 

Your money should then be back with you within 7 business days.

How can I track my shipment?

The shipping confirmation email will include a tracking link, with which you can follow the status of your shipment online via the website of the carrier.

How can I cancel or change my order?

Unfortunately, for technical reasons it is not possible to change or cancel an order. All items can be returned to us free of charge within 60 days of receipt of the goods. As soon as we receive the return, you will receive a confirmation by e-mail.

More info